General Questions FAQ

• What platforms are available for trading?
• Why do I receive some mailings by mail if I have consented to electronic delivery?
• How does Lime Trading protect my account security?
• If I have canceled an order after market hours, when can I trade again?
• Do you charge for paper statements and confirmations?
• How can I download the Lime Trader App?
• What information is available regarding hosting and colocation through Lime?
• Does Lime Trading have an app?
• I’d like to make a cash withdraw from my account.
• Where can I open a Support Request about an API issue?